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Monthly Archives: January 2009
Social media lets you listen to your customers
Use social media to reap the rewards of listening to all your customers – not just those willing to participate in surveys and focus groups. Continue reading
Posted in Blogging, client service, marketing, media relations, Social media
Tagged Blogwell, James Dickey, market research, Procter & Gamble, Social media
8 Comments
Three Metro Vancouver events you shouldn’t miss
Three upcoming events Metro Vancouver entrepreneurs (with a 2/3 emphasis on females, that sounds about right, doesn’t it, sisters?) should consider attending. First, there’s the Canadian Women in Communications Social Media Event on Wednesday, February 11, 2009, from 5-8PM. Details … Continue reading
How can I resist? Bring on the Canadian marketing gurus
Getting all nationalistic about marketing in my advanced middle age. And, of course, hoping for a free book. Continue reading
Posted in marketing
2 Comments
A new era of oratorial splendour and hyper-literacy
Watching the Obama inauguration and engaging with the tweetosphere as a new era of hyper-literate oratorial splendour begins. Continue reading
Posted in speechwriting, Twitter
2 Comments
Making sense of – and with – social media
@comcastcares’ Frank Eliason has a common-sense approach to customer service that explains so very clearly why his use of Twitter is working for him – and for his employer. Continue reading
Posted in client service, Social media, Twitter
Tagged @comcastcares, Business Week, customer service, Frank Eliason, Twitter, using social media
2 Comments
NV09 for NeoLuddites Contest Entrant: Kirsten Chursinoff
My palette, originally uploaded by Kirsten’s Fabric Art. Kirsten Chursinoff’s photo, My palette, from her flickr set, her blog, and her web site all made me want to blog (and tweet) about her. And so I have. Listen to her … Continue reading
Monty Pythoning Facebook
Not really Monty Python, of course, but closer to Mr. Cleese than to Mr. Bean, thankfully. Or watch it later.
Posted in Facebook, Social media, YouTube
Tagged BBC's The Wall, Facebook, www.idiotsofants.com, YouTube
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The social media neoLuddite contest: win a ticket to Northern Voice 09
Enter my contest to win a ticket to NV09, Vancouver’s social media and blogging ‘unconference.’ Continue reading
Posted in Blogging, contest, Social media
23 Comments
21st Century public relations
I wouldn’t say this was the world’s best video, but it does make a few good points. 1. Writing well is the single most important foundation skill for PR practitioners. 2. Knowing your client’s business (which includes knowing what’s going … Continue reading
Posted in client service, media relations, public relations, Social media
2 Comments
No Spin PR - 21st Century Communications 