Monthly Archives: December 2008

Why communicating with your stakeholders doesn’t constitute spin

It’s usually those doing the spinning who are quickest to level the allegation against others – here’s a classic case from the UK of the pot calling the kettle black. Continue reading

Posted in community and stakeholder consultations, media relations, public relations | Tagged , , | 4 Comments

Traditional media takes it to the streets

Better than talk radio, the street radio BBC4 is doing on some of the most controversial issues of our times is phenomenal.

Posted in community and stakeholder consultations, issues management | Tagged , , , , , , | 2 Comments

Reputation management: the strange case of Sean Avery

Let me begin by saying I’m not a hockey fan and that I neither watch spectator sports nor do I greatly value athleticism (sorry, it’s the truth). When men have talked to me about how they were ‘almost there’ with … Continue reading

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The power of listening: Vancity steps up to the plate

Just got off the phone with Bill Corbett, Vancity’s Business Banking Director, Operations and Cash Management, who had commented on my last post and reached out to me, asking me to contact him to discuss any further suggestions or insights … Continue reading

Posted in client service, community and stakeholder consultations | Tagged , , , , , | 2 Comments