Category Archives: community and stakeholder consultations

Hope for democracy from the open source movement

We have collaboration tools – can we use them? asks Shirky. I think the more important question is, Will we use them to create a better, fairer world for ourselves? Continue reading

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Posted in community and stakeholder consultations, issues management, politics in a social media era, public relations | Tagged , , , , , , , | 1 Comment

Crimes against Twitter: how mainstream media and marketers are messing up

The way many mainstream media outlets behave on Twitter is the virtual equivalent of copious projectile vomiting. The exceptions are a refreshing change of pace. Continue reading

Posted in community and stakeholder consultations, corporate reputation management, crisis communications, marketing, media relations, public relations, Social media, Twitter | Tagged , , | 4 Comments

Why communicating with your stakeholders doesn’t constitute spin

It’s usually those doing the spinning who are quickest to level the allegation against others – here’s a classic case from the UK of the pot calling the kettle black. Continue reading

Posted in community and stakeholder consultations, media relations, public relations | Tagged , , | 4 Comments

Traditional media takes it to the streets

Better than talk radio, the street radio BBC4 is doing on some of the most controversial issues of our times is phenomenal.

Posted in community and stakeholder consultations, issues management | Tagged , , , , , , | 2 Comments

The power of listening: Vancity steps up to the plate

Just got off the phone with Bill Corbett, Vancity’s Business Banking Director, Operations and Cash Management, who had commented on my last post and reached out to me, asking me to contact him to discuss any further suggestions or insights … Continue reading

Posted in client service, community and stakeholder consultations | Tagged , , , , , | 2 Comments