Category Archives: community and stakeholder consultations

Hope for democracy from the open source movement

Posted on January 4, 2013 by ruthseeley

We have collaboration tools – can we use them? asks Shirky. I think the more important question is, Will we use them to create a better, fairer world for ourselves? Continue reading →

Posted in community and stakeholder consultations, issues management, politics in a social media era, public relations | Tagged Clay Shirky, collaboration, democracy, feudalism, How the internet will (one day) transform government, open source, TED Talks, transparency | 1 Comment

Crimes against Twitter: how mainstream media and marketers are messing up

Posted on February 13, 2009 by ruthseeley

The way many mainstream media outlets behave on Twitter is the virtual equivalent of copious projectile vomiting. The exceptions are a refreshing change of pace. Continue reading →

Posted in community and stakeholder consultations, corporate reputation management, crisis communications, marketing, media relations, public relations, Social media, Twitter | Tagged crimes against Twitter, mainstream media, Twitter | 4 Comments

Why communicating with your stakeholders doesn’t constitute spin

Posted on December 14, 2008 by ruthseeley

It’s usually those doing the spinning who are quickest to level the allegation against others – here’s a classic case from the UK of the pot calling the kettle black. Continue reading →

Posted in community and stakeholder consultations, media relations, public relations | Tagged 2007 'publicity' spend by UK local councils, Taxpayers' Alliance, who's doing the spinning here? | 4 Comments

Traditional media takes it to the streets

Posted on December 10, 2008 by ruthseeley

Better than talk radio, the street radio BBC4 is doing on some of the most controversial issues of our times is phenomenal.

Posted in community and stakeholder consultations, issues management | Tagged BBC4, genetically modified foods, nanotechnology, nuclear energy, social history, street radio, Street Science | 2 Comments

The power of listening: Vancity steps up to the plate

Posted on December 5, 2008 by ruthseeley

Just got off the phone with Bill Corbett, Vancity’s Business Banking Director, Operations and Cash Management, who had commented on my last post and reached out to me, asking me to contact him to discuss any further suggestions or insights … Continue reading →

Posted in client service, community and stakeholder consultations | Tagged Bill Corbett, business banking, client service, community and stakeholder consultations, dialogue, Vancity | 2 Comments