Tag Archives: business banking

The power of listening: Vancity steps up to the plate

Just got off the phone with Bill Corbett, Vancity’s Business Banking Director, Operations and Cash Management, who had commented on my last post and reached out to me, asking me to contact him to discuss any further suggestions or insights … Continue reading

Posted in client service, community and stakeholder consultations | Tagged , , , , , | 2 Comments

The social media disconnect: let’s not change everything

Since moving to British Columbia in 2002, my awareness of local credit union Vancity has been exponentially heightened. This May 2008 Strategy Magazine special report by Carey Toane explains why. Its staff are out there on the community relations front, … Continue reading

Posted in client service, Social media | Tagged , , , , , | 7 Comments