Tag Archives: Twitter

About that 24/7 party going on in your computer: the social media timesuck

Posted on February 12, 2010 by ruthseeley

Twitter’s greatest strength is actually the power it gives the user to customize her/his own experience with the medium. Continue reading →

Posted in Social media, Twitter | Tagged , , , | Leave a comment

Crimes against Twitter: how mainstream media and marketers are messing up

Posted on February 13, 2009 by ruthseeley

The way many mainstream media outlets behave on Twitter is the virtual equivalent of copious projectile vomiting. The exceptions are a refreshing change of pace. Continue reading →

Posted in community and stakeholder consultations, corporate reputation management, crisis communications, marketing, media relations, public relations, Social media, Twitter | Tagged , , | 4 Comments

Making sense of – and with – social media

Posted on January 15, 2009 by ruthseeley

@comcastcares’ Frank Eliason has a common-sense approach to customer service that explains so very clearly why his use of Twitter is working for him – and for his employer. Continue reading →

Posted in client service, Social media, Twitter | Tagged , , , , , | 2 Comments